Heating
Heat Pump Installation, Repair & Service
Heat pumps have changed dramatically in the last decade. Modern cold-climate inverter systems hold their capacity well into the teens, which makes them a genuinely practical primary heat source in southeastern Pennsylvania — not just a shoulder-season option.
Shepherd HVAC installs, repairs, and maintains air-source heat pumps and dual-fuel systems that pair a heat pump with a gas furnace so the home always runs on whichever source is cheaper at that outdoor temperature.
- 4.9 Google Rating
- Licensed & Insured — PA194586
- Serving 5 Counties
- Same-Day Service Available
Same-Day & Emergency Service Available
No heat or no cool? We answer 24/7 — nights, weekends, and holidays.
What to Watch For
Signs a Heat Pump Is Right for You — or Needs Service
Homeowners come to us for heat pumps in two situations: they are considering one, or the one they have is struggling.
You are replacing AC and heat together
One heat pump system covers both, often at a lower installed cost than two separate replacements.
Your home has no gas service
Heat pumps are far cheaper to run than electric resistance baseboard or furnace strips.
The unit runs but blows cool air in winter
A reversing valve, defrost control, or refrigerant charge problem.
The outdoor unit ices over and stays iced
Defrost cycle failure, which drives up electric use and can damage the coil.
Auxiliary heat runs constantly
Expensive backup strips are carrying the load because the heat pump is undersized, low on charge, or misconfigured.
Loud vibration or rattling outdoors
Fan motor and compressor mount issues that are cheaper to fix early.
How It Works
Our Heat Pump Process
- 1
Design and sizing
We run a load calculation and review the balance point so the system is matched to your home's heating load, not just its cooling load — the mistake that causes most heat pump complaints.
- 2
Equipment options
Standard, cold-climate, and dual-fuel configurations with clear efficiency ratings, projected operating cost, and available rebates and financing.
- 3
Installation
Proper line-set sizing, vacuum and charge by weight, electrical and backup heat configuration, and thermostat programming for correct staging.
- 4
Commissioning and training
We verify heating and cooling performance, set the defrost and auxiliary lockout logic, and show you how the system is supposed to behave in cold weather.
Pricing
What Affects the Cost
Heat pump pricing spans a wide range because capability differs a great deal between entry-level and cold-climate inverter equipment.
Cold-climate vs. standard
Inverter cold-climate systems cost more and keep full capacity at much lower outdoor temperatures.
Dual-fuel configuration
Pairing with a gas furnace adds controls and equipment but lowers winter operating cost.
Electrical capacity
Backup heat strips and larger equipment may require a panel or circuit upgrade.
Ductwork condition
Heat pumps move more air at lower temperatures, so undersized ducts need attention.
Rebates and incentives
Utility and federal incentives can meaningfully reduce net cost on qualifying equipment.
Brands We Service
We install Mitsubishi Electric, Trane, Daikin, Amana, and American Standard heat pumps. Mitsubishi Electric and Daikin inverter equipment in particular perform extremely well in our winters, and we will show you the specification data rather than just making the claim.
- Mitsubishi Electric
- Trane
- Daikin
- Amana
- American Standard
Whether you want to cut fuel costs, replace aging equipment, or add cooling to a home that never had it, a heat pump deserves a look.
Call 215-610-6699 or book online for a heat pump consultation.
Need Heat Pumps? We're ready.
Call us now to schedule your service, or book online and we will confirm your window.
FAQ
Heat Pumps Questions, Answered
More Heating Services
Back to Heating. Proudly serving Philadelphia County, Montgomery County, Bucks County, Delaware County and Chester County.
Our Guarantee
The Shepherd Promise
A shepherd watches over what matters. That is how we treat your home's comfort — with care, consistency, and honest pricing every single visit.
On-Time Arrival
We give you a real appointment window, text before we head over, and show up when we said we would.
Upfront, Honest Pricing
Flat written pricing before any work starts. No surprise line items, no overtime games, no pressure.
Satisfaction Guaranteed
If something isn't right, we come back and make it right. Your comfort is the only finished job.
Licensed & Insured — PA194586
Every technician works under our Pennsylvania license, fully insured and background checked.
BBB Accredited
An accredited business held to real standards for honest advertising and resolving concerns fast.
On the Job
Recent Heat Pumps Work
Charge verification 
Inside the condenser 
Final connections
Get Started
Request Heat Pumps Service
Send us a few details and a Shepherd HVAC specialist will call you back fast with next steps and honest pricing. Prefer to talk now? Call 215-610-6699.
- 4.9 Google Rating
- Licensed & Insured — PA194586
- Serving 5 Counties
- Same-Day Service Available
Request Service
Fast response — we answer 24/7